Privacy Policy

This privacy policy discusses the “personal information” that Heeler Tuff obtains from you on HeelerTuff.ca, and any associated webpages including use of any of our services through a mobile device, mobile application, or otherwise. When we use the term “personal information” we are referring to information that is about an identifiable individual. This may include things like your name, e-mail address, mailing address, or information about the products you purchase. At Heeler Tuff our goal is to protect the privacy and security of your personal information.

This privacy policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Facebook, Twitter, or Instagram, that information is governed by the privacy policies on those websites, and is not governed by this policy.

By visiting and/or using our Website, you accept the practices described in this Privacy Policy. We reserve the right to update, change, modify or otherwise alter this Privacy Policy at any time. If any material changes are made to this Privacy Policy, we will notify you by posting the revised Privacy Policy on the Website or notifying you through the Website. ANY ACCESS TO OR USE OF THE WEBSITE BY YOU AFTER THE CHANGES GO INTO EFFECT SHALL CONSTITUTE AND BE DEEMED YOUR AGREEMENT TO THIS PRIVACY POLICY. Accordingly, we encourage you to periodically review this Privacy Policy and the Website in order to keep apprised of our current privacy practices. If you do not agree to our privacy practices as detailed here, please do not use this Website.

What We Collect

The following are examples of the personal information we collect:

Registering on our website - Name and e-mail address, username and password
Purchasing on our website - Name, credit card information, billing address, shipping address, and telephone number
Sweepstakes and contests - Name and e-mail address
Product Availability Notifications - Name and e-mail address
Marketing Emails: - We may send marketing and or promotional emails to the email address you provide to us. You may unsubscribe at any time from receiving these marketing messages by clicking on the "Unsubscribe" link contained in any promotional email. (Please note that despite unsubscribing from such marketing communications, we may still contact you in relation to your order(s) or any issues relating any business you conduct with us.)
Written Reviews - Heeler Tuff requires users have a valid registered email address and username to submit reviews on specific Heeler Tuff products. After passing a moderation process, your review may be posted on the website including your username and date.

In addition, we may use the following technologies to automatically collect information about your activities on our websites. These may include cookies, web beacons, log files, pixel tags, and other similar technologies. This information may include your browser type, geolocation data, user ID, cell phone model, and IP address.

Note that we do not intentionally collect any personal information from children under the age of 13. If you are under the age of 13, you can look at our websites, but you should not make a purchase, register, or submit personal information to us.

How Do We Use Your Information:

Heeler Tuff uses the personal information we collect to fulfill orders placed through our site (including payment processing, arranging shipment, and providing order conformations/ invoices) and to provide you with products, services, and information. We may use this information to track your purchase history, suggest products we think you will like, or to contact you for promotional or account purposes. We may also use your personal information to detect and prevent fraud, to maintain business records, to better optimize and improve our site, to assess the success of our marketing and advertising campaigns, to help us learn more about our web visitors and customers, so that we can improve your shopping experience, to research and address any problems found with our website or products, and for other legitimate business purposes.

How We Share Your Personal Information:

Heeler Tuff does not share, sell, lease, or rent information about our customers to unaffiliated third parties. We will only share your personal information in the following circumstances.

Service providers. - We may share your personal information with companies which we have contracted to perform services for us. These services may include actions such as fulfilling orders, package delivery, sending postal and electronic mail, analyzing customer data, processing credit card payments, fraudulent activity investigations, providing customer service, and conducting customer surveys.

Social Networks. – Should you use any features made available on our website by a third party, it may result in information being collected and/or shared between us and the third party.

We may also share your personal information in order to comply with applicable laws and regulations, or in the event that we must respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

How We Protect Your Personal Information:

We strive to always ensure that your order and credit card information are safe and secure. Any transmission made over the internet inherently involves some element of risk, and no data transmission can be 100% guaranteed to be secure. To try and mitigate this risk, we encrypt your personal information, including your name, address, and credit card number, using Squarespace’s Secure Sockets Layer (SSL) protocol.

Changes:

Heeler Tuff reserves the right to update this privacy policy at any time to reflect changes to our policies or practices, or for other operation, regulatory, or legal reasons. The effective date and version of the latest policy will be noted at the bottom of each policy.

Contact Us:

For more information, questions, comments, or concerns about privacy, please contact us via the contact us box found on our website.

Privacy Policy

What We Collect

The following are examples of the personal information we collect:

Registering on our website - Name and e-mail address, username and password

Purchasing on our website - Name, credit card information, billing address, shipping address, and telephone number

Sweepstakes and contests - Name and e-mail address

Product Availability Notifications - Name and e-mail address

Written Reviews - Heeler Tuff requires users have a valid registered email address and username to submit reviews on specific Heeler Tuff products. After passing a moderation process, your review may be posted on the website including your username and date.

Note that we do not intentionally collect any personal information from children under the age of 13. If you are under the age of 13, you can look at our websites, but you should not make a purchase, register, or submit personal information to us.

How Do We Use Your Information:

How We Share Your Personal Information:

Heeler Tuff does not share, sell, lease, or rent information about our customers to unaffiliated third parties. We will only share your personal information in the following circumstances.

Social Networks. – Should you use any features made available on our website by a third party, it may result in information being collected and/or shared between us and the third party.

We may also share your personal information in order to comply with applicable laws and regulations, or in the event that we must respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

How We Protect Your Personal Information:

Changes:

Heeler Tuff reserves the right to update this privacy policy at any time to reflect changes to our policies or practices, or for other operation, regulatory, or legal reasons. The effective date and version of the latest policy will be noted at the bottom of each policy.

Contact Us:

For more information, questions, comments, or concerns about privacy, please contact us via the contact us box found on our website.